Due to the many thousands of schools/community groups and charity websites that we host (and to keep free sites free), it is not possible to send out paper invoices, or contact you by telephone when a payment is needed. If a payment is required for your website (or domain) an email will be sent to the registered email address on file advising you to login to your website. This is because any outstanding balances on your account will be listed in the Payment area, which is accessible from the Welcome to your account screen.

From the Payment area you can pay by credit/debit card, state your intent to send a cheque, or generate a proforma invoice for you to print and send to an LEA or associated body.

--- Important! ---
If you do not keep your email address updated (or use an invalid email), and do not follow the recommended login procedures then you will miss any important announcements requiring your action. There could be notices as to when your website may not be available, upgrades being performed or action you need to take. In this case you will not know you need to settle a outstanding balance and your website will be taken offline.