Assuming a visitor looking for your site does not have your web address, being listed in the Search Engines is absolutely fundamental to your site being found on the World Wide Web. The likelihood of your site be]]> Attaching a file

It is possible to make sound and movies files available for download from your Recipero hosted website. We recommend that sounds are stored in MP3 or WMA format and that movies are stored in MPEG4 or WMV form]]> Unfortunately we have no control over the search engines, or their indexes. When you ask us to remove your website, we cannot remove any corresponding entries in any search engines indexes. Consequently your website may still be listed in the search en]]> If you're having problems logging in to your website, please read the following list of possible fixes...

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You may have registered the website but it does not get added to search engines automatically. Until your website is indexed by the search engines it will not appear if you type in the name of your website or even the website address. We have no influe]]> It is not possible for you to delete your own website. If you wish to have your site removed, please contact us with your User ID and Password of the site. We reserve the right to request additional information such as addresses, telephone numb]]> Uploading of your website is not necessary as all editing is carried out live on the Web. For this reason you must be connected to the Internet at all times when viewing or editing your self-editable website. Websites created with third party p]]> Please Note: Users of old software website cannot use Google Analytics as recommended below. Rather than just setup a basic hit counter (we previously recommended sitemeter), we now recommend that you use You receive the ? marks because you are copying special Word 'curly' speech marks or apostrophes into the site. Consequently the software does not understand what character these are supposed to be. You will need to go and edit these 'curly' speech mar]]> Please be advised that it can be very difficult to track some who has sent an offensive enquiry, or left a guestbook entry on your site. You may be able to trace what computer left the message by means of an 'IP address'. While any computer that connec]]> The ability to change the background colour of individual pages was not included in the software. This is to comply with accessibility guidelines regarding the usability of websites. This is also to maintain the consistency throughout the website as pe]]> Guidelines for qualification To qualify for use of the free service your organisation must be from the United Kingdom, providing a clear benefit to the local community, and be one of the following: Registe]]> Different computers can be used to edit your website, as long as there is a connection to the Internet and you have a browser (such as Internet Explorer or Mozilla Firefox for example). You are not restricted to editing your website on the computer you]]> More than one user can edit your website if you wish. However they will need to login using the same login details as the site owner, so they need to be someone that you can trust. For reference, it is not possible to assign different login details for]]> We do not provide email services with your website unfortunately. ]]> For free school sites you can only have five buttons that link to custom pages. Any additional buttons that you add can only link to modules such as the guestbook, calendar or enquiry page for example. However this does not have to restrict y]]> Unfortunately we do not provide this service built into our software. However, you may wish to visit sites such as PayPal or Worldpay which can ]]> If you are referring to why your website does not appear when you type it into a search engine, please refer to Payment area screen. This will allow you]]> For free schools and community group websites, you may receive emails regarding that you have not logged into your site for more than a month. Further information about why your receive these emails can be found in the email that is actually sent out, ]]> It's important that you keep your account details up-to-date for a number of reasons. Firstly any important messages will be sent to the registered email address on file, so always keep this current. If you have a change in staff, then where possible, ]]> You will receive an account inactivity message if you have not logged into your website for more than a month. Please refer to the article